Your Privacy Is Our Priority
Your personal information is completely safe at 365abe — we protect your data through SSL encryption and strict data protection policies.
This privacy policy applies to all players and visitors using 365abe's services. We, 365abe, take the privacy of your personal information very seriously. This policy explains in detail what types of information we collect, how that information is used, with whom it may be shared, and what steps we take to protect your information.
By using our website (365abe.cam) or creating an account, you are agreeing to the terms of this privacy policy. If you do not agree with this policy, please refrain from using our services.
What Information We Collect
365abe collects certain information in order to provide you with a secure, personalized, and quality service. The types of information collected are listed below:
1.1 Registration and Identity Information
- Full name and date of birth (for age verification — to confirm the 21+ age requirement is met)
- Email address and mobile number
- Username and password (stored in encrypted form)
- National ID or passport number (when required for KYC verification)
1.2 Financial Information
- bKash, Nagad, Rocket, or Upay account number (for processing transactions)
- Deposit and withdrawal history
- Wallet balance and bonus information
1.3 Technical Information
- IP address and geographic location
- Device type, operating system, and browser information
- Cookie and session data
- Login time, time spent on site, and pages visited
1.4 Gaming Activity Information
- Betting history, winnings, and game types played
- Bonus and promotion usage information
- Communication history with the support team
Purpose of Using Information
365abe uses collected information only for the purposes listed below. Your information is not used for any other purpose without your consent.
2.1 Account Management and Service Delivery
Your information is used to create and manage your account and to provide you with the correct services. This includes processing transactions, awarding bonuses, and handling withdrawal requests.
2.2 Identity Verification and Fraud Prevention
Your identity is verified to prevent access by individuals below the permitted age (21+) on the 365abe platform and to prevent financial fraud and money laundering.
2.3 Support and Communication
Your information is used to assist you through our 24/7 live chat support team and via email. Your contact information is used to send important updates, policy changes, or security-related notifications.
2.4 Service Improvement
Collected information is analyzed to improve the quality of our platform, add new features, and further enhance the user experience.
2.5 Ensuring Responsible Gaming
Gaming behavior is monitored to identify problematic gaming patterns and provide assistance when needed. For more details, please read our Responsible Gaming page.
Cookies and Tracking Technology
365abe uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored in your browser.
3.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and ensure security.
- Functionality Cookies: Used to remember language preferences and other settings.
- Analytics Cookies: Used to understand user behavior in order to improve service quality.
Information Sharing and Third Parties
365abe does not sell your personal information or share it with third parties for commercial purposes. However, information may be shared on a limited basis in the specific circumstances below:
4.1 Service Provider Partners
Necessary information is shared with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay) and managing technical infrastructure. These partners are contractually bound to comply with our privacy standards.
4.2 Legal Obligations
Information may be provided in response to valid orders from law enforcement agencies or courts in Bangladesh. Information may also be provided as part of compliance with anti-money laundering regulations.
4.3 Fraud Prevention
Limited information may be shared with industry-standard verification services as needed to detect fraudulent activity, multiple account use, or promotional abuse.
Data Security Measures
365abe follows the highest industry technical standards to protect your information. Our technical and organizational security measures are described below:
- SSL/TLS Encryption: All your data transfers are secured through 256-bit SSL encryption.
- Data Encryption: Stored sensitive information, particularly passwords and financial data, is secured with strong encryption algorithms.
- Firewall and Intrusion Detection: Advanced security technology is used to prevent unauthorized access.
- Restricted Access: Only authorized personnel can access your personal information, and they are bound by confidentiality agreements.
- Regular Security Audits: Regular security tests are conducted to identify vulnerabilities in our systems.
- Two-Factor Verification: Additional verification is triggered if suspicious access to an account is detected.
Data Retention Period
365abe does not store your information indefinitely. A specific retention policy is followed for each type of information:
6.1 Active Accounts
Your information is retained for as long as your account remains active. This is necessary for delivering services and meeting legal obligations.
6.2 Closed Accounts
Even after an account is closed, records related to financial transactions and KYC information are retained for a specified period in accordance with applicable legal obligations.
6.3 Marketing Information
If you unsubscribe from marketing communications, your preference is applied immediately and the relevant information is deleted.
Your Rights
As a 365abe user, you have several rights over your own information. We respect these rights and are committed to helping you exercise them:
- Right of Access: You have the right to know what information we hold about you and to receive a copy of it.
- Right to Rectification: You have the right to request correction of any inaccuracies in your information.
- Right to Erasure: In certain circumstances (such as when there is no legal obligation to retain it), you have the right to request deletion of your information.
- Right to Restrict Processing: In certain circumstances, you have the right to request that processing of your information be restricted.
- Right to Opt Out of Marketing: You have the right to request that marketing communications be stopped at any time.
- Right to Complain: If you have any concerns about the protection of your information, you have the right to raise a complaint with our support team.
To exercise these rights, please contact our support team. We will respond to your request as quickly as possible — generally within 30 business days.
Protection of Minors
365abe strictly provides services only to individuals aged 21 and above. We do not knowingly collect any information from minors and do not allow them to create accounts.
If we become aware that a minor is using our services, we will immediately close that account, delete the associated information, and cancel any transactions.
If you believe a minor is using our platform, please notify our support team immediately.
Data Transfer and Storage
Our servers and data processing systems operate in secure data centers. Wherever your information is stored or processed, the security standards described in this privacy policy are followed.
When sharing information with our technology partners, we ensure that they also follow the same level of security measures and are bound by agreements consistent with our privacy policy.
Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our dedicated support team is always ready to answer all your questions.
Email Support
Live Chat Support
24/7 support available in Bengali
Policy Changes and Updates
365abe may update this privacy policy from time to time. The policy may be updated in response to changes in applicable law, the introduction of new services, or changes to our data management practices.
- For minor changes, a notice will be posted on the website and the "Last Updated" date at the top of the page will be revised.
- For important changes, advance notification will be sent to your registered email.
- Continued use of the site after any changes will be considered as your acceptance of the new policy.
- If you do not agree to the new policy, the option to close your account will always be available.
For more information about this privacy policy, please also read our Terms and Conditions and Responsible Gaming pages.